Fees

Understanding the cost and structure of care

We believe that investing in psychological care is an investment in a person’s future. Our goal is to provide thoughtful, evidence-based services with transparency, professionalism, and compassion.

Fees & Policies

Straightforward, transparent, and built to work for you.

Everything you need to know about our rates, insurance, cancellations, and options for accessible care — reviewed openly, the same way we approach clinical work.

Standard Rate

Our standard international professional fee is 200 EUR per clinical hour. This reflects the specialized training, preparation, and expertise required to provide comprehensive psychological assessment, consultation, and treatment.

At the same time, we also recognize that unexpected hardship can arise, and that, for some individuals and families, our standard professional fee may present a significant barrier to accessing care. Whenever possible and capacity allows, we use a structured sliding scale to offer reduced fees through our Access Fund (see "Accessible Care" below).

Total fees for comprehensive neuropsychological evaluations vary depending on the referral questions, the complexity of the assessment, and the estimated number of testing hours required. During your intake consultation, we will discuss the recommended evaluation plan and provide an individualized estimate before proceeding.

To simplify the administrative process, payment is due prior to each scheduled appointment, unless other arrangements have been made in advance.

Insurance

The Wellspring is an out-of-network private practice and does not bill insurance companies directly. We do not work with public insurance companies, such as VZP or OZP.

Many of our clients with private health insurance successfully obtain partial reimbursement through their out-of-network mental health benefits, particularly with international insurance providers. Coverage varies depending on your individual policy.

Cigna Allianz MetLife AXA Bupa INTER and others

Upon request, we are happy to provide invoices, superbills, and supporting documentation needed for reimbursement claims. We encourage you to contact your insurance provider before beginning services to better understand your out-of-network mental health coverage.

If you anticipate seeking reimbursement, please let us know during the intake consultation. We are happy to discuss documentation requirements.

Cancellation Policy

Your appointment time is reserved exclusively for you. Because assessment and therapy appointments require significant preparation and cannot typically be filled on short notice, we kindly ask that you provide at least 24 hours' notice if you need to cancel or reschedule.

Appointments cancelled with less than 24 hours' notice, as well as missed appointments ("no-shows"), are generally charged the full session fee.

Neuropsychological testing appointments are reserved in longer blocks of time and often involve coordination among multiple clinicians. For this reason, late cancellations of testing appointments are also subject to the full reserved testing fee unless alternative arrangements have been made in advance.

We understand that emergencies and unexpected circumstances can occur. When appropriate, exceptions may be made at the clinician's discretion.

Accessible Care

The Wellspring strives to build a practice that is guided by our values: clinical excellence, equity, compassion, and long-term sustainability. We intentionally serve clients from across the socioeconomic spectrum and are committed to providing thoughtful, evidence-based psychological services with the awareness that people's financial circumstances vary considerably.

To help make specialized psychological care more accessible, we maintain an Access Fund that supports a limited number of reduced-fee appointments for individuals and families experiencing financial hardship.

While we are unable to offer reduced-fee appointments to everyone who requests them, we believe that financial conversations should be approached with the same respect, honesty, and compassion as every other aspect of psychological care.

If cost is a concern, we encourage you to mention this during your initial consultation. We are always happy to have an open and transparent conversation about whether a reduced-fee arrangement may be appropriate. We will work collaboratively to identify a structured fee arrangement that is fair, transparent, and sustainable for everyone involved.

FAQ

Frequently Asked Questions

The best way to find out is to have a brief consultation call. We’ll discuss your goals and determine whether therapy or assessment is the right fit.

Yes — secure Zoom video sessions are available for clients living in Prague or elsewhere in Europe.

English (primary) and Korean (on request).

Please provide at least 24 hours’ notice for cancellations or rescheduling.